Refund policy

Returns / Refund Policy

Strict No Return/Refund Policy for Change of Mind

At Burnsie Diecast, we adhere to a strict no return/refund policy for change of mind once a purchase has been completed. We urge our customers to choose carefully and ensure that the product meets their expectations before finalising the purchase. Each diecast collectible is a unique piece, and we want to ensure that all buyers are fully satisfied with their selection.

Responsibility for Damaged Goods and Insurance

Burnsie Diecast holds no responsibility for damaged goods if additional insurance isn’t purchased at checkout. We strongly recommend that customers secure sufficient insurance coverage during the checkout process to protect their valuable collectibles during transit. Increased insurance coverage is available at checkout and is applicable for Australian deliveries only.

Please take the time to review this option to ensure your purchase is adequately protected. If you have any questions or need assistance with insurance options, feel free to contact us via our website or email us at support@burnsiediecast.com.au